Deciding which office equipment dealer is right for you and your needs can be tricky. Luckily, we are here to share what it means to be an authorized Kyocera dealer, which is one factor that shouldn’t be overlooked. And did we mention? We are an authorized Kyocera dealer!
The benefits of working with an authorized Kyocera dealer
Besides checking out a potential equipment dealer’s service response times, first-call resolution rates and customer satisfaction ratings, learning more about the manufacturer-to-manufacturer benefits is also a big step in finding a reliable office equipment dealer.
While the advantages may vary by producer, we are going to break down what it means to be an authorized Kyocera dealer and how it benefits customers.
A direct connection to original equipment manufacturer parts.
Office equipment, such as copiers and printers, is a big investment. It’s important that the equipment is durable. A good way to make sure your Kyocera equipment maintains optimal performance is by using authentic parts and supplies from the original manufacturer.
Working with an authorized Kyocera dealer gives you the quick access you need to genuine parts and supplies.
Receive expert service.
Not only is it nice to know that you can call your equipment dealer for pop-up issues, but regular maintenance matters as well. Authorized dealers receive direct training from Kyocera, making them experts.
That includes common Kyocera services, such as changing toner cartridges, drums and other parts that wear out over time, for instance.
Quick access to the most current technology.
Another benefit is that authorized Kyocera dealers are the first to know about any updates, firmware, or, in rare instances, recalls or other issues.
Technical support.
Once an equipment dealer becomes an authorized Kyocera dealer, they and therefore their customers have a direct connection to web-based support, the Technical Hotline and on-site local support.
Equipment is backed by the manufacturer.
Basically, Kyocera stands behind the equipment sold and serviced through its network of authorized dealers. In other words, you have a guarantee from one of the leading document solutions companies.
Summary
Now that we’ve summed up what it means to be an authorized Kyocera dealer, we’re ready to share what Kyocera equipment could be right for your company, office, school or organization’s printing needs and more. Find out more about us and who we are by reading our blogs.
